Privacy Policy & SMS Terms and Conditions

Effective Date: July 20, 2026

Spill 911 Inc. (“Spill 911,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy and SMS Terms & Conditions explain how we collect, use, protect, and disclose your information when you visit our website, purchase products, or communicate with us by phone, email, or SMS (text message).

Information We Collect

We may collect the following information:

·         Name

·         Company name

·         Billing and shipping addresses

·         Email address

·         Telephone and mobile phone numbers

·         Payment information necessary to process transactions

·         Order history

·         Communications with our customer service team

·         Any other information you voluntarily provide

How We Use Your Information

We use your information to:

·         Process and fulfill orders

·         Provide customer support

·         Send order confirmations and shipping notifications

·         Respond to inquiries and requests

·         Improve our products, services, and website

·         Comply with applicable legal obligations

·         Send SMS messages only when you have provided your consent

Information Sharing

Spill 911 Inc. does not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share information only with trusted third-party service providers who perform services on our behalf, including:

·         Payment processors

·         Shipping carriers

·         Website hosting providers

·         Customer service platforms

·         SMS messaging providers

These providers are contractually required to use your information solely to provide services for Spill 911 Inc. and may not use it for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. This information may be shared only with trusted messaging vendors, aggregators, and service providers as necessary to deliver SMS messages on behalf of Spill 911 Inc.

SMS Program Terms & Conditions

By providing your mobile phone number and affirmatively opting in, you agree to receive SMS messages from Spill 911 Inc.

SMS messages may include:

·         Order confirmations

·         Shipping and delivery updates

·         Customer service communications

·         Product availability notifications

·         Account-related notifications

·         Other transactional messages related to your relationship with Spill 911 Inc.

We will only send SMS messages for the purposes you have authorized.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies depending on your orders, account activity, and customer service interactions.

Message & Data Rates

Message and data rates may apply according to your wireless carrier’s plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

After opting out, you will receive one confirmation message confirming your request. No additional SMS messages will be sent unless you opt in again.

Help

Reply HELP to any SMS message for assistance.

You may also contact Spill 911 Inc. through our website at:

https://www.spill911.com

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no method of transmission over the Internet is completely secure, we strive to use commercially reasonable safeguards to protect your information.

Cookies

Our website uses cookies and similar technologies to improve website performance and your browsing experience. You may disable cookies through your browser settings, although certain features of the website may not function properly.

Your Choices

You may:

·         Request access to your personal information

·         Request correction of inaccurate information

·         Request deletion of information where permitted by law

·         Unsubscribe from marketing emails at any time

·         Opt out of SMS communications by replying STOP

Children’s Privacy

Our website is intended for business and general consumer use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may revise this Privacy Policy and SMS Terms & Conditions from time to time. Updates will become effective immediately upon posting to this page. The Effective Date above will indicate the most recent revision.

Contact Us

If you have any questions regarding this Privacy Policy or our SMS messaging practices, please contact us:

Spill 911 Inc.

Website: https://www.spill911.com

SMS Compliance Summary

By opting in to receive text messages from Spill 911 Inc., you acknowledge that:

·         You have provided your express consent to receive SMS messages.

·         Message frequency varies.

·         Message and data rates may apply.

·         Reply STOP to cancel.

·         Reply HELP for assistance.

·         Consent is not a condition of purchase.

·         No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

·         Text messaging originator opt-in data and consent will not be shared with any third parties except messaging vendors, aggregators, and service providers solely for the purpose of delivering SMS communications on behalf of Spill 911 Inc.