Your privacy is very important to us. This privacy statement was created in order to demonstrate our commitment to your privacy. The following information is provided to assure you that doing business with Spill 911 Inc. over the internet is as safe and secure as doing business with us over the telephone, which you can always do by calling 800-474-5911.

The Information We Collect

Spill 911, Inc. ("Spill 911") collects various types of information from Site visitors. Spill 911 collects transactional information from companies and Site visitors that purchase products from this Spill 911 web site (this "Site"). The information collected may include billing/shipping information and credit card number/expiration date. Spill 911’s web server also collects general data pertaining to every Site visitor, including the IP address, the domain name, the web page, the length of time spent on this Site, and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate statistical information from online and offline sources, facilitate system administration, improve the content of this Site, and customize and improve the user experience for Site visitors and customers. Spill 911 may also retain the content of the communications that are sent to Spill 911. This information helps Spill 911 to respond to inquiries regarding this Site.


Spill 911 takes every precaution to protect our users' information. When users submit sensitive information via this Site, their information is protected both online and offline. When our registration/order form asks users to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just 'surfing'.

Spill 911 places the utmost importance on protecting information transmitted via this Site and takes security precautions to protect all such information, including measures to secure and protect all customer-specific information from loss, misuse, and alteration. Spill 911, however, cannot guarantee that any electronic commerce is totally secure.

Use Of The Information Collected

Spill 911 uses the information that is collected from this Site to, among other things, better serve its customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. Spill 911 may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products made available via this Site, and for any other legitimate and lawful business purpose of Spill 911. Spill 911 may choose to share information with third parties. Any such third parties will be under an obligation to us to maintain the confidentiality of your personal information.

Cookies And Other Technology Information

A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). Cookies help make it easier for you to use this Site and they help us provide you with the information you need - when and where you need it. Cookies provided by this Site do not contain any credit card or personal information. Spill 911 uses cookies to track new visitors to this Site and recognize past customers so that Spill 911 may present more personalized content. Spill 911 does not use cookies to personally identify anonymous Site visitors. Spill 911 does not know who you are unless you provide that information voluntarily. NOTE: If you configure your computer to refuse cookies, certain functionality of this Site may not work properly if at all.

Spill 911 contracts with a third party data collection and reporting service ("Third Party Service") that collects information regarding Site visitors and their use of this Site and reports that information to Spill 911. The Third Party Service uses Cookies on Spill 911’s behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Spill 911 in any manner other than to help Spill 911 provide Site visitors and customers the best possible customized experience to service your business needs.


This Site contains links to other sites. Spill 911 is not responsible for the privacy practices or the contents of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

Unsubscribing From E-Mail

Each Site visitor can unsubscribe from receiving e-mail advertisements and special offers from this Site simply by sending a request indicating such desire to

Correcting/Updating/Deleting Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete such information. This can usually be done at the My Account page on this Site or by emailing our Customer Support at or, contact us by telephone or postal mail using the contact information listed below.

Notification Of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Site.

Contact Information

If you have any questions or suggestions regarding this privacy statement, the practices of this Site or your dealings with this Site, you can contact us at:


 Mailing Address:  PO Box 784, Westfield IN 46074-0784
 Toll Free Phone: 800-474-5911
 Business Phone: 317-867-2911
 Business Fax: 317-973-6114

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